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PRIVACY POLICY
Updated Nov 25 2019

1. Your privacy is important!
The privacy of your personal data is taken very seriously. Personal data are only processed for the purpose for which they were provided and in accordance with the General Data Protection Regulation of 27 April 2016. This also applies to special and/or sensitive personal data that we process.

The User agrees, by visiting this site, that Dog Instructor Matthias Michiels collects and processes the following personal data, in accordance with the terms and principles described in this Privacy Policy:

First and last name;

Address data;

Telephone details;

E-mail address;

VAT number & company details;

Public data found on social media (usually after initial contact by the user in this way);

More detailed (as well as special and/or sensitive) data described in email.

 

2. Our data
Dog instructor Matthias Michiels (managed by Matthias Michiels; controller)
Henri Lebbestraat 81 – BE8790 WAREGEM
KBO/VAT: BE 0551.989.584
Email: dogguidance@gmail.com
Phone: +32 499 48 93 79

Dog instructor Matthias Michiels establishes this Privacy Policy, which aims to inform users in a transparent manner about the website hosted at the following address: www.dogguidance.be, the manner in which personal data is collected and processed by the controller.

The term “user” refers to any user, whether natural or legal, who visits the site or interacts with the site in any way.

As such, Dog Instructor Matthias Michiels determines all technical, legal and organizational means and purposes for the processing of the users' personal data. Dog instructor Matthias Michiels undertakes to take all necessary measures to ensure that the processing of personal data takes place in accordance with the law of 30 July on the protection of natural persons with regard to the processing of personal data and the Regulation (EU) 2016/ 679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

Dog instructor Matthias Michiels is free to choose a natural or legal person who processes the personal data of users at his request and on his behalf. Where appropriate, Dog Instructor Matthias Michiels undertakes to select a Subcontractor who provides sufficient guarantees with regard to the technical and organizational security measures for the processing of personal data, in accordance with the Law and the Regulation.

3. Processing of personal data
Users' use of the site may result in the disclosure of personal information. The processing of this data by Matthias Michiels, in his capacity as Controller or by service providers acting in the name and on behalf of Dog Instructor Matthias Michiels, is done in accordance with the Law and the Regulation.

Personal data is processed by Dog Instructor Matthias Michiels, in accordance with the purposes stated below, via:

Your data is mainly processed internally;
In principle, your data will not be passed on to third countries or to international organizations.

4. Purpose of processing personal data
In accordance with Article 13 of the Regulation, the purposes of the processing of personal data are communicated to the User as follows:

We may rely on third parties for certain targeted services. In such cases, your data may be provided to our third parties, but only for the relevant service and always under the control of our office.
In certain cases there is a legal obligation to transfer certain data. This is particularly the case when we are legally obliged to do so or when government authorities have the right to request data from us.

Dog instructor Matthias Michiels processes your data for the following purposes:

To be able to call or email you if this proves necessary in relation to our services;

To inform you about changes to our services and products;

To unlearn goods and services from you;

To send our newsletter and/or advertising brochure.

 

5. Consents
By accessing and using the site, the User declares that he/she has read and given his/her free, specific, informed and unambiguous consent to the processing of his/her personal data. This agreement covers the contents of this Privacy Policy.

The User agrees that the Controller, in accordance with the terms and principles contained in this Privacy Policy, collects and processes his/her personal data that he/she provides on the site or in connection with the services offered by Dog Instructor Matthias Michiels, for the purposes stated above.

The User has the right to withdraw his consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on the prior consent.

6. Data Recipients and Disclosure to Third Parties
Personal data may be transferred to employees, associates, subcontractors or suppliers of Dog Instructor Matthias Michiels who provide adequate guarantees for the security of the data and who cooperate with Dog Instructor Matthias Michiels in providing services or marketing products. They act under the direct authority of Dog Instructor Matthias Michiels, and are in particular responsible for the collection, processing or outsourcing of this data.

In all cases, the recipients of the data and those to whom the data has been provided comply with the content of this Privacy Policy. Dog instructor Matthias Michiels ensures that they process this data only for the intended purposes and in a discreet and safe manner.

7. Rights of the Users
The User can exercise his rights at any time by sending a message by e-mail to the following address: dogguidance@gmail.com, or a letter by post, accompanied by a copy of his/her identity card to the following address: Henri Lebbestraat 81 – BE8790 Waregem.

Right of access

In accordance with Article 15 of the Regulation, Dog Instructor Matthias Michiels guarantees the User the right to access his personal data. The User has the right to access this personal data and the following information:

The personal data involved;

The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients located in third countries or international organizations;

If possible, the proposed storage period for personal data or, if not possible, the criteria used to determine this period;

The existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the Regulation, and at least in such cases, relevant information on the underlying logic, as well as the significance and expected consequences of such processing for the data subject;

The Controller may demand a reasonable fee based on the administrative costs for additional copies requested by the User.

When the User makes this request electronically, the data will be provided in electronic form and for general use, unless the User requests otherwise.

The copy of his data will be communicated to the User within one month of receipt of the request.

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Right to rectification

Dog instructor Matthias Michiels guarantees the right to rectification and deletion of personal data to the User.

In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The User first makes the necessary changes himself, unless these cannot be made independently, in which case the request can be addressed to Dog Instructor Matthias Michiels.

 

In accordance with Article 19 of the Regulation, the controller shall inform any recipient to whom the personal data have been disclosed of any rectification of the personal data, unless such rectification proves impossible or requires disproportionate effort. The controller will provide the data subject with information about these recipients if the data subject so requests.

 

Right to exchange

The User has the right to obtain the deletion of his personal data as soon as possible in the cases referred to in Article 17 of the Regulation.

 

Where the Controller has made the personal data public and is obliged to erase it pursuant to the previous paragraph, the Controller, taking into account available technologies and the costs of implementation, shall take reasonable measures, including technical measures, to prevent other controllers who make such process personal data, that the data subject has requested erasure by such controllers of any association with such personal data or any copy or reproduction thereof.

 

The two previous paragraphs do not apply to the extent that such processing is necessary:

The exercise of the right to freedom of expression and information; to comply with a legal obligation to process under Union law or the law of the Member State to which the controller is subject, or for a task carried out in the public interest or in the exercise of official authority vested in the controller, to feed;

The establishment, exercise or defense of legal claims.

In accordance with Article 19 of the Regulation, the controller shall inform any recipient to whom the personal data have been disclosed of any deletion of personal data or any restriction of their operation, unless such disclosure proves impossible or involves a disproportionate effort. The controller will provide the data subject with information about these recipients if the data subject so requests.

Right to restrict processing

The User has the right to limit the operation of his personal data in the cases referred to in Article 19 of the Regulation.

 

In accordance with Article 19 of the Regulation, the Controller shall inform any recipient to whom the personal data have been disclosed of any restriction on the processing carried out, unless such disclosure proves impossible or involves a disproportionate effort. The Controller will provide the data subject with information about these recipients if the data subject so requests.

 

Right to data portability

In accordance with Article 20 of the Regulation, Users have the right to receive their personal data from Dog Instructor Matthias Michiels in a structured, commonly used and machine-readable format. Users have the right to transfer this data to another controller without Dog Instructor Matthias Michiels preventing this in the cases provided for in the Regulation.

 

When exercising his right to data portability under the previous paragraph, the User has the right to have personal data transferred directly from one controller to another, to the extent technically feasible.

 

The exercise of the right to data portability is without prejudice to the right to erasure of data. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller.

 

The right to data portability does not affect the rights and freedoms of third parties.

 

Right to object and automated individual decision-making

The User has the right at any time to object to the processing of his/her personal data due to his/her specific situation, including the automation of data by Dog Instructor Matthias Michiels. In accordance with Article 21 of the Regulation, Dog Instructor Matthias Michiels will no longer process personal data, unless there are legitimate and compelling grounds for the processing which override the interests and rights, freedoms of the User, or for the establishment, exercise or defense of legal claims. legal rights.

When processing personal data for prospecting purposes, the User has the right at any time to object to the processing of personal data concerning him or her for such prospecting purposes, including profiling to the extent that it relates to such prospecting.

 

If the data subject objects to processing for prospecting purposes, the personal data will no longer be processed for that purpose.

Right to Complaint

The User has the right to file a complaint regarding the processing of his personal data by Dog Instructor Matthias Michiels. For any question or complaint regarding this privacy policy, the User may contact the Controller at the following address: dogguidance@gmail.com

Do you believe that your personal data has been processed unlawfully? Then you have the right to file a complaint with the Privacy Commission.

 

Cookie management

The site uses cookies to distinguish Users of the site. This makes it possible to offer Users a better browsing experience and an improvement of the site and its content. Cookies are stored for the time necessary to achieve their intended purpose. The cookies on the User's hard drive are under his control.

 

If the User does not want the site to place cookies on his hard drive, he can easily manage or delete them by adjusting his browser settings. The browser programming also allows the User to receive notification as soon as a site uses cookies and thus decide whether to accept or refuse them.

If the User disables certain cookies, he accepts that the site may not function optimally. Some parts of the site may not be usable or may be partially usable.

If the User wishes to manage and/or delete certain cookies in this way, he/she can do so via the following links:

 

For Users with a browser:

Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq

Google Chrome: https://support.google.com/accounts/answer/61416?hl=en

Firefox: https://support.mozilla.org/nl/kb/cookies-remove-data-wisen-websites-saved

Safari: https://support.apple.com/nl-be/guide/safari/sfri11471/mac

 

8. Applicable law and competent court
This Privacy Policy is governed exclusively by Belgian law. Any dispute will be submitted to the courts of the judicial district of the registered office of Dog Instructor Matthias Michiels

9. Changes to the Privacy Policy
Dog instructor Matthias Michiels reserves the right to change this Privacy Policy to comply with legal obligations in this regard. The User is therefore requested to regularly consult the Privacy Policy to stay informed of any changes and adjustments. Such changes will be posted on the site or sent by email to ensure they are opposable.

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